Refund Policy
Last updated: September 25, 2026
30-day money-back guarantee
If you're not satisfied with Cadence Premium, you can request a full refund within 30 days of your order date — no questions asked.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net and look up your order using the email on your receipt, or reply to your Paddle receipt email.
Cancelling
You can cancel your subscription anytime from the Premium page in the app. You keep Premium until the end of the period you've paid for, and you won't be charged again.
See also Paddle's Refund Policy.